1
Richmond

1 the take too long to fix ur car. 2 they are way way overpriced. My power steering was leaking. It was my lines leaking. I paid 565.00

Hello, Jerome. We are sorry you felt you had a negative experience with us. We can assure you that when we are working on a customer's car, it is only getting the best care. Sometimes, we do get busy which means the wait time may be a little longer. We can also assure you that our prices are standard to the industry expectations. If you would like to call and discuss this matter further, please do not hesitate to do so. Thank you.

- Richmond
5
Richmond

Knowledgeable staff. Great, fast service

Hey there, Jillian! We appreciate you leaving us a 5-star rating and look forward to seeing you again!

- Richmond
5
Richmond

Hi there, Stacie! Thank you for leaving us a great 5-star rating! We appreciate your business!

- Richmond
5
Richmond

I only take my car to this place. They are very nice and honest. I haven't had any problems with them. The awesome customer service, location & the fact that they do not pressure you to buy additional services will keep me coming back. I recommend them all the time to people I know.

Hello there, Tasha! Thank you so much for leaving us some feedback! Honesty is always the best policy. We want our customers to be 100% aware of everything that is going on with their vehicle, and we never try to upsell. We are so happy you enjoyed your time with us and look forward to your next visit!

- Richmond
5
Glen Allen

Terry and crew at VA Automotive are the best! They always help me when I need repair work, scheduled or unscheduled. I feel much more comfortable driving a 15+ year old minivan knowing they are right down the street.

5
Glen Allen

This place is the best in Richmond. Shonda at the front is so friendly and helpful and Daniel always does great job fixing my car and taking care of oil changes and other small things. They are fast and have great prices!

4
Richmond

I get my oil changes here. They're a little pushy about extra services, but if you tell them no they'll back down.

1
Richmond

The type of place that gives automobile service shops bad names. Tried to pull a scam with my annual inspection with costs totaling over 200 dollars. Knew better and took my business elsewhere. Avoid them.

5
Glen Allen

I have been using Virginia Automotive for the past few years for maintenance on all 3 of my automobiles and highly recommend them. Terry is easy to deal with and offers competitive pricing and competent mechanics. They also have a car club discount plan you can purchase. It includes free oil changes, free inspections, tire rotations and other savings. I have purchased this each of the past 2 years. Their waiting area is large and comfortable if you decide you want to wait for your car. If you are looking for an honest car repair where you get a quote before any work is done, go see Terry.

5
Richmond