Virginia Automotive Reviews Glen Allen Richmond

Scheduled an appointment for the wrong location and the guy at the front desk worked some magic and fit me in for my appointment at the location I was at. I didnt have to wait or come back another day. Very quick and friendly

The service was good had my car serviced. They were attentive and nice but the business forgot to inform me of the status of the brakes when I had my tire rotated.

I had a slow leaking tire that needed to be repaired. I was heading to Firestone next door who said to bring it in and the wait will be about 2 hours. When I got there I couldn't find any parking spot close by. I ended up parking right by Virginia Automotive so I decided to pop in to see if they can have a look. Richard quickly got a tech to take a look and had it repaired. He didn't even charge me. I was so pleasantly surprised. I will bring my car in for future service needs. Thank you Richard.

I just went for my annual state inspection (and all I ended up needing was a new wiper blade) so I can't necessarily speak to the repair services, but I can say that the whole process was quick and easy. I made an appointment online a couple of weeks in advance (highly recommended) and heard back almost immediately. I was in and out in less than a half hour even though the shop was busy. Everyone was really nice too. I'd go back in the future.

They have great service and they seem pretty honest, will get you in and out. Can be a bit on the high end when giving you price quotes!

I had a fairly complex problem. Took them three days to duplicate and diagnose. Two bad sensors. They kept me updated the whole time. The overall price was extremely fair. I ended up adding additional services. So glad I found this place.

Great spot! I HIGHLY recommend this place! Normally I only write reviews when I am mad, so this should review should say a lot about this place. I had inspection done by a different shop and I was under the impression I would need a lot of repairs (roughly $4k) for my '03 truck with a lot of rust. I came to Virginia Automotive Service for a second opinion. They re-inspected my truck and informed me that while it did need work, it would be less than half the value I was originally given. They provided quick service and I can already tell my truck drives better. I spoke with Richard (I believe he is the manager) and he gave me a lot of good advice about my truck and the quality that it is in. I will definitely be going back here. Once again, I highly recommend this place.

They make it their mission to get you straight.

Fast and friendly service!

Wow, I am so lucky this place is near my job. Great prices, makes you feel valued, and great repair work. Give them a chance and you will understand!!!