I've been a regular at this shop since moving to the area because I needed someone specific to work on my foreign make car. I was used to paying expensive prices to fix said car and that continued at this shop, but I have since replaced it with a much older and much more affordable ride. I spent a lot of money at VA Automotive right after purchasing said new ride to make sure it was in good condition after transferring ownership (3k+ if I recall) and had them inspect it. Somehow between last year when I did those updates and it passed inspection and this year when I asked for a new inspection, there were new problems wrong and they quoted over 1600 to fix them. Since I wasn't about to pay up for a car that I've barely put new miles on, I took the rejection and got a second opinion elsewhere. This competitor quoted me under 500 to fix only some of the same issues (the others were non-issues) and get my car back on the road again. Their competitor also was nice enough to warn me of the dry rot in my tires (which I knew of already) because they were just worried for my safety, but Virginia Automotive Service didn't bring it up at all. After reading other reviews here, I can't help but to wonder if I got such a high quote just because I'm a young woman and always handled correspondence with this shop myself. Either way, this quote was way overpriced and it is disappointing to know I've been taken advantage of. I was going to bring my fiancé to start getting service here too before this happened, but he canceled his appointment immediately after hearing my quote. What a joke this place is. Edit since I can't reply to the owner: This car went through no wear over the course of the year because, like I mentioned, I barely put any new miles on it and literally drove it nowhere. It rarely leaves my driveway. Others- steer clear.
Dear Alisa, I'm sure you understand that vehicles undergo a lot of wear and tear in a year's time and we are very thorough in the inspections of our customer's cars. We follow the Virginia State rules and regulations and are managed by the Virginia State Police. I also want you to know that we do not discriminate against anyone for anything. I hope that your car is safe. Thank you for your concerns. Virginia Automotive Service