5
Richmond

I called the day before for an early morning appointment for the following day and was granted exactly what I needed. I was in and out in a snap. I always love to get serviced there and will continue to support VA Automotive and refer my family and friends.

4
Richmond

good job getting my vehicle back to mequickly and efficiently done good customer service was provided to me as well tkswayne eason

4
Glen Allen

I went to VAS in Hopewell several years ago and I returned recently to have my car inspected. Excellent customer service, which you do not find anymore. I will recommend them to all my friends and will be a returning customer. Thanks for offering great service.

5
Richmond

My truck was taken in exactly at my appointment time. I had a problem with my A/C and it was a fan clutch. Further driving could have caused damage to my engine costing way more. I was very happy with the time they took to diagnose and the waiting area and restroom was spotless! I purchased a Car Care Club package and I will be saving a lot of money this year on my regular maintenance. The advisors were knowledgable and friendly. I will not be taking my vehicles anywhere else!

5
Richmond

I had a 9:00 am appointment on a Saturday to have a oil change and yearly car inspection. There were other customers coming in and I was very pleased that I was done by 10:00 am. Great Job!

4
Richmond

Service was exceptional; only complaint is that the oil change monitor was not reset.David Ellwanger741-1665

5
Richmond

Great folks. Great work. A++

5
Richmond

Excellence in everything they do! Virginia Automotive Service makes sure the repairs are done right not just for the short term, but for the long term too. And they'll give you a loaner car in the meantime.

5
Richmond

Nice guys at the front desk. All requested services were completed in the estimated amount of time. No complaints!

5
Richmond

I wasn't sure if they would be open on July 4th, I called on Sat the 2d, they were already closed though & I didn't leave a message. Had a call from Ed on Sunday! He had gone in to the shop, saw I'd called & returned my call to make sure everything was ok & that I wasn't having any problems-then told me to come on in Tues for my oil change! Oil change was done & I was out of there in no time. Thanks for the great customer service for the past 10 years or so!