1
Richmond

The last time I came to your shop I bought new tires and got an inspection. I did not pass my inspection but was told fixing the rust on the frame should be easy, but you all couldn't do it. Well, no one else could fix my issues either. I had to sell my truck and buy a new one, so essentially I wasted $600 on new tires for someone else. Thanks for that! That's why my review went to 0 stars.

Sam, we are very sorry that you had a negative experience. We value our customers and appreciate your feedback. If you ever have any concerns, please contact us directly at the shop so we can work it out. We hope that you will give us a chance to earn your business again. Sincerely, Beth

- Richmond
5
Glen Allen

They did a minor fix on my car for far less than the price of other places I called, and they did it quickly! The staff was very friendly

5
Glen Allen

Was very friendly and professional staff great place to have your car worked on

4
Glen Allen

Very friendly service. Seems knowledgeable on the cars. Prices seem fair.

5
Glen Allen

Great automotive shop with very nice and helpful staff. Daniel is the one that works on my car, always fixes the problem. Very knowledgable and knows what he's talking about! VAS is definitely my go to automotive shop!

5
Richmond

Great service all the way around!

5
Richmond

I travel for work averaging 1500 miles a month so finding a good mechanic is crucial. I can’t possibly say enough good things about this place. Honest, affordable, quick service. And Olivia is the loveliest. 🧡

3
Richmond

5
Richmond

Contrary to the other reviews on this page, I had a great visit to VA automotive service. The staff was friendly, accommodating, and flexible. My service was excellent and timely, and I left with all the information I needed (I brought a used vehicle in for a pre sale inspection). If I were staying in the area for a longer period of time then I would give them the opportunity to make me a regular customer.

4
Richmond

Thank you for the positive review. We really appreciate you allowing us to service your vehicle. Let us know when you need our help. Regards, Beth

- Richmond