Glen Allen
I am sort of a shade tree / backyard mechanic and tend to do a lot of the minor work on my own vehicle. My AC recently went out in my 2014 Nissan Maxima and I did the research and diagnosis to determine my AC compressor was shot. Research showed I also needed to replace the AC condenser, drier and TXV. I tore the front of my car off, replaced everything and put it back together. At this point the compressor clutch would not engage. I wanted to take my vehicle to someone smarter than I am. I did not previously have a relationship with a full-on mechanic shop in the area. On a recommendation from a colleague I brought my car to VAS. Often, when you tell a mechanic / shop that you have done some work on your car they make stupid faces and condescend to you. These folks were very understanding and said they'd do a complete diagnosis for me. I explained what I had done and they took notes. It wasn't very long after I dropped my car off that I was contacted and told the compressor I installed was dead out of the box. They explained the troubleshooting they had done in detail to confirm this. I was looking at a diagnostic fee, replacing the defective unit where I got it and then doing another tear down on my day off. They said they could work it out so they could get the part locally and I could pick my car up, repaired by the end of that day. I was figuring they were counting the money already... They quoted a very fair price for this expedited service and I jumped on it. My time, and theirs, is worth something and in this case, their courtesy, quick turnaround and technical aptitude sold me. I highly recommend this location in Glen Allen and will consider them again the next time I want to pay for work to be done.