Virginia Automotive Reviews Glen Allen Richmond

Staff is very nice and friendly. They always try to fine a way to come up what a solution to get the work you need done on your vehicle. The work is excellent and guaranteed.

Would def recommend! Great team!

Excellent service, super friendly people. I would definitely recommend!

Fair

Service really good and fast with a reasonable price.

This morning I had a couple questions and concerns about a slow start and a rattling noise in my 2007 Toyota Matrix. Firestone's diagnostic said the battery was fine and they were going to charge a TON to look and see what the rattling noise was. My husband had a gift card for VAS so I decided to call them and check them out. On the phone they were super super helpful and informative and transparent and fair with their quote. VAS figured out the issues and gave accurate suggestions without being pushy. Turns out the battery DID have a dead cell and need to be replaced. Triple A's battery test showed that it failed as well. The rattling noise was the exhaust manifold heat shield getting a bit old and loose -- no big safety issues there. 👍👌 They respected my knowledge and understanding of my own car and didn't treat me differently because of my gender or young looking appearance. Hallelujah. 😂😅 No forcing me into doing repairs that weren't urgently required now for safety. High integrity, LOW PRESSURE, LOW STRESS. 🙌 I (and probs my husband too!) will be heading back there for future repairs and maintenance needs!! Thanks Richard and team!

First time customer and now a customer for life. Great experience, fast service meeting all of my expectations and beyond when it comes to getting my car maintained. I greatly appreciate the updates that they give during the process of when your car will be ready! Thank you Virginia Automotive!