Virginia Automotive Reviews Glen Allen Richmond

Service was fast and excellent customer service!

Friendly and fast! They let me know of future mechanic needs like oil changes etc and I will definitely return for this car need

Great as always. Like the tech I had this time better than last time.

Brought my Civic in for inspection and maintenance. VA auto was great at communicating and looked into all additional issues I had requested. Easy drop off and pick up as well.

I took my car in for regular maintenance on a Friday. My husband couldn't get home till right at 5:30pm closing time. Ed stayed so we didn't have to wait all weekend to pick-up the car. Thanks Ed Shelton.

I’ve used this shop several times for service on my Honda. Appointments have been convenient for my schedule. The work done was correct the first time, so I haven’t had to come back again. I believe the pricing is comparable for the services. The staff has been friendly and helpful to work with. What I really like is I have not been offered services that I did not need or want. The staff has indicated specific areas that would be needed later on, but have not pushed to do them now. That is a good business practice. When I left this morning, I said I would see them next trip for service.

Just relocated from Charlotte and needed to have the car inspected and an oil change. Made the reservation on line, showed up at the 8:00am time and the team took care of everything while I finished coffee and a donut. These guys have a great waiting area. Thank you so much ... Michael S

The team at Virginia Automotive was very professional and did not try and upsell when I brought my car for the safety inspection. That is very much appreciated.

Service was excellent and Michelle the customer service representative was exceptional with her excellent social skills. She directed me where to break my fast. Terry the service advisor was also awesome and professional. He gave some important itemized and detail maintenance advice as my guide

Ist class service and help from my first call to the day of arrival until I left. I never give 5 stars because nobody is perfect, but your staff were very good, but I knew what to expect having used you before. Thank you Roger