Virginia Automotive Reviews Glen Allen Richmond

Fixed a flat tire for us in under an hour. Great service and availability of appointments. They've become our go to shop for inspections and emergency fixes.

Thank you for a very professional Oil Change and check-up. I appreciate your help in getting me back to work quickly.

Always great communication & service. Wish I had found them sooner!

I was in a quandary to get my car back for a funeral out of the state. They were friendly and courteous and worked with me to get my car fixed in time. I was so thankful!

The service I received from the chesterfield location was excellent. Every employee was extremely professional and timely. I came in for diagnostic and they were honest and offered me several options in terms of repairs. I would definitely recommend.

We've used VA Automotive a few times in the past and felt great. This time we went in with our newer car, no problems or lights on, just for an inspection and oil change. We had a weird feeling already because when we first walked in, the guy at the front desk was rasing his voice and arguing with a woman carrying a small child. He was also rude with us, but we continued. We get a call quoting us for over $1000 in repairs that were out of the blue. The guy on the phone was very pushy, saying we needed to sign and approve everything immediately, even when we insisted on waiting until we got there to fully understand everything. After reading through other reviews, it seems like a common thing now with people getting pushy/rude service and a lot of extra services pushed on them. I'm very unhappy with this experience and would suggest people look elsewhere. Edit*** After going back, the manager was very kind and helped us out, we were charged only a reasonable amount.

It was great thanks there work and everything esle

I am a first time customer with a 2011 Ford F-150. A/c not blowing cold was diagnosed with a lower Schrader valve leak. Repair was done on time with with appointment and a coupon discount. All personnel friendly and Chris, the service advisor acted with knowledge and professionalism. Every reason to return for service and for repairs. A/C blows cold.

we were in route to Florida when we struck a trailer hitch that fell on I95 in Virginia. 12 other cars also hit this object and were off the road. Brian stayed late and was able to locate a tire rim that was not in the area, and although we were told three days to received this, we were on the road 2 days later. Thank you Brian

Great place for service. I like being able to make an appointment for oil change and know everything will be on schedule. In and out in a very quickly. Great waiting area