5
Glen Allen

Service was good and they got me in and out quick. Customer waiting area was clean and had free wifi and cable news on. Would do business with again.

Hi there, Chris! Thank you so much for leaving us this feedback! We want to make sure our customers have a top notch experience during the visit. We pride ourselves on our great customer service, comfortable environment, and thorough, yet timely service. We appreciate your business and are looking forward to seeing you again!

- Glen Allen
5
Glen Allen

Great people. Trustworthy. Now that I found these guys, I would not take my car anywhere else.

David, thank you very much for the wonderful review! We are so happy to hear that we gave gained a life-long customer from you! We are so appreciative of your business and for choosing us. We look forward to helping you out with all of your vehicle's future needs.

- Glen Allen
5
Glen Allen

The people here are very kind and that makes it easy to give them my business. Unlike most auto shops they don't try to force suggested additional work down your throat. I've been here twice now, and the customer service mixed with it's convenient location will keep me coming back.

5
Glen Allen

I only take my car to this place. They are very nice and honest. I haven't had any problems with them. The awesome customer service, location & the fact that they do not pressure you to buy additional services will keep me coming back. I recommend them all the time to people I know.

Hello there, Tasha! Thank you so much for leaving us some feedback! Honesty is always the best policy. We want our customers to be 100% aware of everything that is going on with their vehicle, and we never try to upsell. We are so happy you enjoyed your time with us and look forward to your next visit!

- Glen Allen
5
Glen Allen

Terry and crew have been wonderful to us! We randomly found them when our car broke down and towing delivered us down the street to them during the summer. Terry worked with us to repair the car over a few weeks so that we could gather the resources for the repairs. Last week, we asked him to take care of one needed repair that had previously been postponed and several maintenance issues that I knew needed to be done ... he got all of it done in a few days - really took the time to make sure it was done right and gave us a loner car so that we could have the car in the shop that long. He goes over everything needed so that we understand the problems and solutions ... in other words, he has never acted as though women are not smart enough to understand or can be 'tricked' into doing unnecessary repairs. He indicates what he sees as priorities, what would be good but optional and what can wait. Virginia Automotive in Glen Allen is now our go to shop even though it is on the other side of RVA from where we live ... because honesty, respect and appreciation are important to our family. We value ethical behavior in our relationships ... business and otherwise. I would recommend Terry and crew to anybody looking for good quality auto service. We will continue to do business with Terry after we get a second car as well! ---Donna S.

Hey there, Donna! We cannot thank you enough for the kind words and wonderful review. We are so glad that you found us and that we were able to help you out in any way possible. We also value honesty and respect, and are thankful to our customers like you who appreciate our work and our service. We take pride in our communication with our customers, and always strive to ensure they know exactly what is happening with their vehicle and why. We are thankful that you chose us and continue to choose us time and time again. Thanks again, Donna!

- Glen Allen
5
Richmond

Great service

Hello, Traci! Thank you so much for the five stars! We appreciate you bringing your vehicle to us and are looking forward to your next visit!

- Richmond
5
Richmond

They are trustworthy. Only carshop I use.

Hello, Rie! Thank you so much for your kind words! We love what we do and are more than thrilled that you enjoyed your experience with us. See you again soon!

- Richmond
5
Richmond

Customer Service! You won't find service like this anywhere else! They go above and beyond.

Hello there, Samantha! Thank you so much for leaving us a little feedback! Having terrific customer service is one of the things we pride ourselves on here at the shop. We want our customers to get only the best service and to be treated like family. We appreciate your business and are looking forward to your next visit!

- Richmond
5
Richmond

Staff was polite and they got me back on the road quick. Thanks

Hello, Chris! Thanks so much for your feedback! We pride ourselves on our terrific customer service, as well as our thorough, yet timely work. We appreciate your business and are looking forward to your next visit!

- Richmond
5
Richmond

It's good repair shop it's to prices.unless you have car insurance.

Hello, John! Thanks so much for the feedback! We are happy we were able to help get you back on the road and hope to see you again!

- Richmond