5
Richmond

A very reputable business. They go out of their way to earn your trust. Only place I will ever go to for auto service.

5
Richmond

I been going to Virginia Automotive every since my sister turned me on to them about 5 years ago. They have taken care of my rides faithfully on Jefferson Davis hwy. If you have any issues with you car drop in I'm sure Ed and his staff will be able to help you to.

thanks mike for your kind words it was great to see you we were glad to do the oil change on your ford pickup and happy that you took advantage of our car care club membership for your service it will save you a ton of money in the future auto and truck service needs

- Richmond
5
Richmond

Va Automotive has been servicing my vehicles for over a year. There is not a time i go there and not be greeted with a friendly smiling face. They can make the worse news about your car end up being a cake walk. Thanks for great service and friendliness. Highly recommended!

Hi there, Rasheeda! Thank you so much for your feedback and your kind words! Having great customer service is extremely important to us. We want to make sure our customers feel comfortable asking us questions about their vehicle and we will always take the time to explain everything that is going on, and to tell you how we're going to fix it. We appreciate your return business and your recommendations! Looking forward to seeing you next time!

- Richmond
5
Richmond

I had an engine replaced in my truck here. I was given an out the door price before the work began. I know for a fact that the job required extra parts and work. Ed never asked for additional money. Everyone I dealt with was very nice and I'm very satisfied with the work. Highly recommended.

thank you Donald we were glad you allowed us to replace the engine in your ford ranger with the proper maintenance and care that engine should last you a long time we would love to help you with any of your auto repairs needs in the future thanks again Ed

- Richmond
5
Glen Allen

Brought my truck in to get a nail taken out and a plug put in... not only did they take care of the plug in under 5 minutes, but they did it for free as it was an urgent situation. I will use complete automotive for all my car needs! These guys are the best!

5
Glen Allen

I needed my car inspected last month and spent days trying to find somewhere to have it completed. Everywhere I went told me I could wait but they couldn't promise anything and they wouldn't take appointments. Then I stopped here and though they where booked up that day, they gave me an appoinment for another day. The day of my appointment, I was in and out in about 30 min and very thankful. Being a busy mom of a teen, toddler and a child with autism, I can't spend the day waiting around even if it is to have something required by law to be completed. I have multiple schedule restraints and no one wants to see my toddler when she is board. I will deffinatly be returning with my other vehicles.

Hello there, Chrystal! Thank you so much for leaving us your thoughts on your experience with us! Here at the shop, our inspectors are extremely thorough and have been working with us for years so they know how to get our customers in and out in no time. We are so happy you enjoyed your time with us and are happy to hear that you will be returning! We look forward to your next visit!

- Glen Allen
5
Glen Allen

I noticed a nail in my tire at my son's house 2 exits up. I knew of the business but never stop by. I had 2 choices on the block but I chose Virginia Automotive and I am glad I did. I old waited 10 mins for my tire service and the guys were very courteous and knowledgeable about cars. I asked another concern I had about my car and they were on point. I appreciated the care I received. Thank you very much.

Hello, Carolyn! Thanks so much for your review! We are lucky to have some of the best automotive technicians in the business who are always available to answer any questions you may have. We appreciate you giving us a try and look forward to your next visit!

- Glen Allen
5
Glen Allen

Nice staff and great communication. Highly recommended.

4
Glen Allen

I get my oil changes here. They're a little pushy about extra services, but if you tell them no they'll back down.

5
Glen Allen

Great Customer Service, great people. Car runs nice and smooth. From now on this will be my only car shop.