5
Glen Allen

Very simple and easy process, took online appointment, drop car and I request to get inspection by noon -2 pm as I have to pickup my kids and they honor. They did not charge anything extra, honestly did inspection. Many other places they charge something like windshield wipers to get some money, but here honest inspection. They suggested few work but said it’s optional and needed for at least every 30k miles which I don’t need. Love to return for any future car work. Thanks for honesty and good work.

5
Richmond

Very nice and great customer service

Ms. Franklin. Thanks so much for your kind words. We very much appreciate you being a valued customer of Virginia Automotive Service in Glen Allen.

- Richmond
1
Richmond

They didn't do anything while I am waiting at the Starbucks for 2 hours. Then just started the job when I came back for asking my car 's state inspection.

Thank you for the opportunity to service your vehicle. Sometimes certain repair jobs take longer and sometimes they take less time than one would expect. We apologize for the short delay you experienced and hope that you will return again as a valued customer. If you have any questions please let us know. We greatly appreciate your business. Sincerely, The Staff at Virginia Automotive Service.

- Richmond
5
Glen Allen

Virginia Auto got everything taken care of in a day. My car is inspected and ready for the new year. Thanks Ed.

5
Glen Allen

Great, timely service and communitcation

5
Glen Allen

Excellent service for an urgent repair while traveling... were able to complete water pump and serpentine belt replacement on my Boxster in only one day right after a holiday weekend.

5
Glen Allen

I knew they were busy, so I was expecting to wait around for hours. I was in and out in no time. Receptionist was very friendly. Would absolutely return!

5
Glen Allen

They identified maintenance issues and reviewed them with no pressure then completed selected tasks in a timely manner. I will be back!

4
Richmond

Thanks so much for your review Ms. Brown! We appreciate your business and look forward to seeing you again soon. The Team at VAS.

- Richmond
5
Glen Allen

Awesome customer service