4
Richmond

Good dependable service & expert technicians. Friendly staff. If there is problem, they will find & fix it.

5
Richmond

Service was great as usually. Always on time.

4
Richmond

I came in because I need a Car Inspection. The service was excellent, they had me in and out within 30 minutes. Excellent Job.

5
Glen Allen

As usual, excellent service with very little notice. So very pleased w/customer service as well as the performance of the mechanics.

4
Glen Allen

Good service, fixed car problems correctly, honest and on time. No BS. Can be trusted. Thanks. I take two cars there for work and have never had an issue with service or work or the fair costs. Compared to other, even larger Garages/Dealers there is always an issue with up selling or bad service or not fixing it right the first time.

5
Richmond

I would like to thank Ed for everything he did to help my daughter while she was on her way to Texas from Rhode Island. Her car broke down and required a head gasket repair. Ed went out of his way to not only repair the head gasket but helped find a motel for my daughter to stay in while her car was being repaired.Ed is a true gentleman, has a kind heart and I cannot thank him enough for everything he did.Thank you Ed....as a father I truly appreciate it.

5
Glen Allen

TED AND THE GANG ARE ALWAYS THERE FOR ME AND MY FAMILY. IN OUR CASE ALWAYS GO THE EXTRA MILE WITH SERVICE, ALSO HELPFUL WHEN MONEYS TIGHT. WE HAVE SIX CARS, THEY ALL COME HERE FOR SERVICE!

5
Richmond

I wanted to take a moment to acknowledge the excellent service I had while broken down in Virginia. I was driving from my home in CT to South Carolina when my rental van broke down on 95 near you. Luckily when AAA asked which service station they should tow to I picked yours. That was the best decision I made that day. I got to meet Mike Wright and Wayne Troupe that day and was surprised at how attentive and nice they were to someone who never used the station. The owner spent a lot of time looking for a part for my vehicle and even had it overnight-ed to get me going the next day. Mike was great in his recommending of hotels in the area and even gave me a loaner car to use for free.I can only say "THANK YOU" for the way my situation was handled. It was amazing to see 3 mechanics immediately try to diagnose the issue to get me going. I would highly recommend this professional service station to anyone, also it's one of the only stations to have and exceptionally clean restroom.Joe Ferrara

4
Richmond

We always get excellent service and friendly people at Virginia Automotive. We enjoy working with them.

5
Glen Allen

Everyone is always pleasant to deal with. They take the time to explain my options and are patient when I ask a lot of questions. The repairs were completed quickly.