Virginia Automotive Reviews Glen Allen Richmond

My first visit since new management has taken over. I have to say I was more pleased on this visit with the professional check in of my vehicle, quality of the service adviser knowledge (thanks Mike!)and the amount of time I waited. I was kept informed of the wait by the new manager and was briefed on what my vehicle needed by Mike promptly. I was politely and discreetly given payment plan options by the new manager, Gina and I so appreciated the kid glove treatment. Waiting room and bathroom was spotless and I noticed the mood in the waiting room full of customers was cheery in spite of broken down cars impeding our day. I won't wait so long to go back next time with the new improvements and professional staff and manager, I look forward to my next visit.

I had my cars oil changed 18 Aug 12. The stic.ker was dated 2011

Thank You for the quality service on my truck. The price was reasonable and the work was performed as promised.

mechanic new just what was needed, did it, and I was out of there- thanks Mike and Billy

thanks for the coffee the work was great every one had a pleasing personality a job well done inform me about the up dates that i needed to the car. again thanks

This was the first time I visited this location and the service was great! I needed a state inspection, oil change and a courtesy check to insure the car was safe as it is the car my daughter drives to and from school each day. They came back with a few small items which I got done and was out within an hour. Very Clean waiting room with TV and magazines and I was able to have my purchase at that location added to my Royalty Rewards loyalty card so I can get another gift certificate soon. Keep up the great work and I will keep bringing all my cars to you guys!

Have been going to Va Automotive for almost 30 years !!! Great service ... don't recommend services your car doesn't really need. I trust them. :):):)

You all were great and fast too Thanks for a great experience.

I got the rear brakes fixed, oil changed, and state inspection. Price was decent and the service was excellent. Also a friend was with me who was told by another garage that she must have some work done, was told by Virginia automotive that it could wait. Nice to have honesty.

5 stars Very professional atmosphere, and clean.