5
Richmond

Every one at VA Automotive makes you feel like an important customer. They always take the time to explain what is needed & being done to my automobile. Can't think of anywhere else I would ever take my car for service and repairs.

5
Richmond

An emergency arose and without hesitation they analyzed the problem and got a visitor in and out and back on the road to Maryland! Thank you very much...well done Mike Wright!!'

5
Richmond

Took my car in because I thought I needed brakes but they brakes were ok. Had my oil changed and they made some future recommendations that my car will need since it's almost at 200K. I will be getting these items done in future for sure. Wayne the service manager was excellent. I also take my other car here for repairs. The is an excellent shop.

4
Richmond

Good dependable service & expert technicians. Friendly staff. If there is problem, they will find & fix it.

5
Richmond

Service was great as usually. Always on time.

4
Richmond

I came in because I need a Car Inspection. The service was excellent, they had me in and out within 30 minutes. Excellent Job.

5
Glen Allen

As usual, excellent service with very little notice. So very pleased w/customer service as well as the performance of the mechanics.

4
Glen Allen

Good service, fixed car problems correctly, honest and on time. No BS. Can be trusted. Thanks. I take two cars there for work and have never had an issue with service or work or the fair costs. Compared to other, even larger Garages/Dealers there is always an issue with up selling or bad service or not fixing it right the first time.

5
Richmond

I would like to thank Ed for everything he did to help my daughter while she was on her way to Texas from Rhode Island. Her car broke down and required a head gasket repair. Ed went out of his way to not only repair the head gasket but helped find a motel for my daughter to stay in while her car was being repaired.Ed is a true gentleman, has a kind heart and I cannot thank him enough for everything he did.Thank you Ed....as a father I truly appreciate it.

5
Glen Allen

TED AND THE GANG ARE ALWAYS THERE FOR ME AND MY FAMILY. IN OUR CASE ALWAYS GO THE EXTRA MILE WITH SERVICE, ALSO HELPFUL WHEN MONEYS TIGHT. WE HAVE SIX CARS, THEY ALL COME HERE FOR SERVICE!