5
Glen Allen

I appreciated the fact that nothing was pushed on me to do for the car, except what I had requested to be done. Work well done! I plan to be back for other services for my Prius.

Thank You for your Review and thank you for your business!

- Glen Allen
4.5
Glen Allen

great fast service thanks

Thank you! We appreciate your business and are happy to provide service!

- Glen Allen
5
Richmond

Quick, efficient, friendly service ! I have been taking our cars to Ed's for over 31 years. I wouldn't go anywhere else for honest and fair service. They don't recommend repairs or maintenance that you don't need. They'll tell you up front what it'll cost, and if it needs to be done right away, or is something that can wait awhile.

5
Richmond

fast and good customer service

Ms. Cabrea, We Thank you for allowing us to be of service to you. We hope you will call us whenever you are in need of our service. Thank You!

- Richmond
5
Richmond

I have never taken the time to write a review but had to on this one. I called to have a state inspection done. The woman on the phone I believe her name was Stacy was exceptional polite and professional. I remember thinking I hope that is the impression my company gives when some one calls us. I dropped of my car and received a phone call prior to it being completed that it was almost done and could come pick it up. I came back to pick it up thinking I had just dealt with a very good employee and didn't think anything of it. when I picked up my car I was greeted by another person I guessed was someone who works in the shop. Once again extremely friendly and professional. OUTSTANDING WORK GUYS KEEP IT UP. to top it off two days later I received a thank you card in the mail at my home. I work in a facility only a couple of miles away, I will send everyone there. Two other big bonuses. Finance program for repairs ... didn't know one existed Spanish / English speakers both welcomed and treated like a customer should .

Casey, We Thank You for taking to time to write a review for us. It was our extreme pleasure to be of service to you. We strive to make sure that our customers know that we are here to serve them. We look forward to being of service to you whenever you may need us again. Thank you!

- Richmond
5
Richmond

Wonderful experience! Needed a tire balanced, and the gentleman was very polite and got it taken care of very quickly and efficiently. I will definitely recommend this company to anyone else!

5
Glen Allen

Friendly, informative service. Exceptionally nice waiting room amenities.

Thank you for your review. We try to make it as comfortable as possible while getting your car serviced. Thank you for your business!

- Glen Allen
5
Glen Allen

Prompt, courteous service! Thanks, Terry and your great technicians!

Thanks Frederick. Always nice to see you, and thank you for your business.

- Glen Allen
5
Glen Allen

Great service!

Thank you, Mr. Grant. It is our pleasure to serve you.

- Glen Allen
5
Richmond

Amazing staff working there . Would go back in the future

Johanna, Thank you for taking the time to write a review. We are dedicated to being sure that our customers get superior service. We look forward to you becoming one of our valued customers. Thank you once again.

- Richmond