5
Richmond

My tech person Chris was very friendly, helped me get financed for the job to be done since I didn't have all the up front money for the job, you only pay for the service you asked to have done. Everything is explained clearly to you beforehand before any work/service is done. My car was ready when they said.

5
Glen Allen

Had a major oil leak !!!Tim and Richard gave me a loaner car instantly! Got me approved for a loan until I get my balance paid off thank god! Needed a new head gasket . Service was great . Car runs brand new again ! I’m so grateful ! I’ve had a few mechanics tell me that they know how to work on forgein cars and my car wouldn’t get repaired properly .I have a VW and this mechanic has a VW so it worked out perfect ! My car is running great and I trust them with my car.

5
Glen Allen

I was referred to this shop by Carmax. Moments after dropping my car off, Richard called me to give me an update. From that point on, anytime I called, Richard was my main contact and kept me informed. Every time I called, he sounded like he was in a good mood. For someone like me that doesn’t know much about car repairs, it was refreshing to have someone talk to you in a friendly and approachable manner. Sometimes l you can’t help but get the feeling that you’ve been jipped or ripped off when going to a car repair shop since you are at their mercy and feel like you have to go with what “they” say; I did not feel like this with this car shop. I would recommend based off of my customer service experience and the level of communication I received from Richard- very nice guy. And a big thanks to the team of mechanics that worked on my car too.

5
Glen Allen

This is a great place! Our relationship with them started a few years ago when the brakes went and we had the car towed there. They worked with us around what had to be taken care of that moment and what could wait. I trust when they say work is worth doing and what is not. I had a situation where something was caused by an error and they fixed without any charge to me. They were great about it. I highly recommend them!

5
Glen Allen

They did a minor fix on my car for far less than the price of other places I called, and they did it quickly! The staff was very friendly

5
Glen Allen

Was very friendly and professional staff great place to have your car worked on

4
Glen Allen

Very friendly service. Seems knowledgeable on the cars. Prices seem fair.

5
Glen Allen

Great automotive shop with very nice and helpful staff. Daniel is the one that works on my car, always fixes the problem. Very knowledgable and knows what he's talking about! VAS is definitely my go to automotive shop!

5
Richmond

Great service all the way around!

5
Richmond

I travel for work averaging 1500 miles a month so finding a good mechanic is crucial. I can’t possibly say enough good things about this place. Honest, affordable, quick service. And Olivia is the loveliest. 🧡