Richard and his team did a great job reviewing my 1977 olds and all their recommendations for repair were spot on. I appreciated their honest approach of separating the repairs into 2 areas — safety repair (must do) or recommend repair (can wait and kinda how long). Helps me budget and keep my old timer car going 😀
I have been using Virginia Automotive for several years and am very pleased with their service. It is easy to make an appointment, the people are friendly, and I have always felt they were honest and trustworthy. They have never tried to sell me things that didn't need to be replaced. I am very comfortable with them.
Quick service. Problem solved. Reasonable price. Outstanding personnel.
Always, always the best quality of work and customer service - I’ve been coming here, and before they opened, to the south Richmond location for over a decade. Virginia Automotive has saved me thousands of dollars, literally!
Fast and reliable service
As a young woman with minimal knowledge about cars (and who has had the nearby Jiffy Lube attempt to tell her it would be $85 for a standard oil change...), I totally trust Virginia Automotive Services to be honest. I bottomed out and thought I had damaged either my catalytic converter or muffler. They easily could've told me that it was indeed the catalytic converter for more $$$, but Richard was totally honest and helpful. They also got everything done very quickly, with time for enjoyable small talk and banter too. Highly recommend!
Did a great job with servicing my older vehicle.
Top notch operation. I've been going to them for years and have never had a bad encounter. They do excellent work at a reasonable price. Excellent customer service.
Job well done
Love you guys!!!!!!!!!!!!!!