5
Richmond

I have been taking my vehicles to Virginia Automotive Services for about 20 years. I have moved further and further away but I always find myself back there .I trust nobody else as much with my vehicles ,they are very professional and they do an amazing job taking care of my vehicles, so that I'm never without transportation. Thanks to the Virginia Automotive team. You guys are awesome!

5
Richmond

We were greeted promptly. The desk person was very professional. I waited for my ride in the very nicely appointed waiting area. The restrooms were clean. I got a call to pick up my car ahead of schedule. The bill was for what was quoted. I have found the cost of services to be lower than the dealer. I highly recommend Virginia Automotive.

5
Glen Allen

Would def recommend! Great team!

5
Glen Allen

Excellent service, super friendly people. I would definitely recommend!

5
Glen Allen

Service really good and fast with a reasonable price.

5
Glen Allen

This morning I had a couple questions and concerns about a slow start and a rattling noise in my 2007 Toyota Matrix. Firestone's diagnostic said the battery was fine and they were going to charge a TON to look and see what the rattling noise was. My husband had a gift card for VAS so I decided to call them and check them out. On the phone they were super super helpful and informative and transparent and fair with their quote. VAS figured out the issues and gave accurate suggestions without being pushy. Turns out the battery DID have a dead cell and need to be replaced. Triple A's battery test showed that it failed as well. The rattling noise was the exhaust manifold heat shield getting a bit old and loose -- no big safety issues there. 👍👌 They respected my knowledge and understanding of my own car and didn't treat me differently because of my gender or young looking appearance. Hallelujah. 😂😅 No forcing me into doing repairs that weren't urgently required now for safety. High integrity, LOW PRESSURE, LOW STRESS. 🙌 I (and probs my husband too!) will be heading back there for future repairs and maintenance needs!! Thanks Richard and team!

5
Glen Allen

First time customer and now a customer for life. Great experience, fast service meeting all of my expectations and beyond when it comes to getting my car maintained. I greatly appreciate the updates that they give during the process of when your car will be ready! Thank you Virginia Automotive!

5
Glen Allen

Professional and straight forward. Informed some work was needed soon but made no effort to force me into thinking it needed to be done now. Low stress high integrity, sort of a breath of fresh air! Will return.

5
Glen Allen

Fast, friendly, and honest. I thought I needed a lot more maintenance work than I did and VAS could have agreed with me and I would have never known. Instead they did the right thing and earned an enthusiastic customer. In addition to the service the waiting room is fantastic. It's calm, separate from the front office, there's a place for a couple people to do work on their laptops, Internet is fast, and overall very comfortable.

5
Richmond

Does very good work on all vehicles