After trying 7 other places, I was able to get in for a State Inspection this week. There was an issue with one of my brake rotors, which I expected, and when they found it, Ed came out, walked me back to the garage and explained what was going on. He not only explained what was wrong, but how it happened and all my options for repairing it. He never pressured me to do a certain recommendation and I will gladly take my vehicles back to him in the future. Honest and thorough in both the work and the explanations.