5
Glen Allen

As usual the service was done and everything fine. Thanks

5
Glen Allen

My first time there. Impressed with friendly staff and honesty. Feel Richard was honest about the assessment of my air conditioning problem. Fixed it but told me it may not hold and may need to reprogram the computer in it if that happens. Able to get car inspected which was an add on on my part. Work completed in timely manner. Little confusion on bill but they straightened it out. Would highly recommend their service work JK

5
Glen Allen

I had an amazing experience! They helped me get my services done in a timely manner. The staff were very welcoming and helpful with working around my schedule at the last minute and I truly appreciate them for their service. I truly felt appreciated! Also, I am looking forward to my next visit coming up soon!

5
Glen Allen

They were very efficient. The prices are very reasonable. I will do business here again.

5
Glen Allen

Excellent.

5
Glen Allen

Great staff and attention dedicated to us. Good communication, and transparency. Just picked up our car. It seems to be a lot better. This is the first time we went to the Virginia Automotive. It was a leap of faith, since most of us have nothing left todo then to then to leave on the hands of our good Lord, to guide us to good people and good professionals. Our first impression from the shop was very good. Clean place, clean garage, not noisy like most garages out there. We hope this to be a moving forward good experience, where we can always go back to, pay for the services without hesitation, and trust our cars with them folks. At this point all I can say is thank you all for fixing our A/C and Timing Belt. I look forward to a lasting relationship here.

5
Glen Allen

Richard was very professional and patient with getting my truck in and getting it fixed for me on the same day even with all the business they had. Will definitely bring my truck back for more services!! Thanks

5
Glen Allen

They were fast, able to take me quickly, and went above and beyond in customer service! Kudos!

5
Richmond

our truck was towed to the Richmond location. Richmond Automotive kept us informed as to what they found wrong and the progress they were making on the repair. I appreciated all the updates and courteous service.

5
Glen Allen

Thank you