5
Glen Allen

Straight forward, knowledgeable, nice people. They have a few loaners.. if you need one schedule it. After my second visit they are now my family's go to car service.

5
Richmond

Very professional great automotive work

5
Glen Allen

Friendly, great service, and always keep you informed.

5
Richmond

Professional staff and great expertise.

5
Richmond

Nice people, good attention 100% recommended..

1
Richmond

Without Richard, things just aren’t the same.

1
Richmond

I made an appointment to get my ac repaired TWICE and they said they couldn’t service me when I arrive to the shop. I made these appointments a week prior and they did not even acknowledge my inconvenience. They said I have to come back another time for the second time. I suggest you call your customers when you can’t follow through with an appointment, I wasted around 40 miles today for nothing!

Edienne, Thank you for your feedback. We are very sorry that we were unable to take a look at your AC. We do value your time and apologize for letting you down. We get very busy at the end of the month and we did not have a phone number to contact you about rescheduling your appointment. We would love the opportunity to help you with your vehicle. Please make sure you leave us your contact information if you would allow us to help you in the future. Sincerely, The Virginia Automotive Team

- Richmond
5
Richmond

Great place to get your vehicle repaired. Should be a much better experience with the shady con artist Richard gone.

5
Glen Allen

Great service.

5
Richmond

It is always a pleasure to have my SUV serviced at Virginia Automotive Services. The staff is very professional and courteous. They always treat you like Family.