5
Glen Allen

The guy at the front desk was AWESOME!! I had an appointment to have my car inspection and he made me feel right at home. The wait time was great too!

5
Richmond

The service technicians here went out of their way to help us and get our vehicle in and out overnight. We are full-time RV'ers and were towed in off the thruway with our fifth wheel after our truck broke down. They were understanding, professional, and so friendly and helpful after such a terrible experience being broken down with traffic going 70 mph by us. If I could give 10 stars I would. Keep up the great work!!!!!

5
Richmond

We are so glad we were able to help you with the Tires, Alignment, and Oil Change on your Toyota Corolla. Thank you, Karthik, for taking the time to leave us a 5-star review. Please let us know if we can help you with any other services on your vehicle. All the Best, Beth and The Team at Virginia Automotive

- Richmond
5
Glen Allen

Straight forward, knowledgeable, nice people. They have a few loaners.. if you need one schedule it. After my second visit they are now my family's go to car service.

5
Richmond

Very professional great automotive work

5
Glen Allen

Friendly, great service, and always keep you informed.

5
Richmond

Professional staff and great expertise.

5
Richmond

Nice people, good attention 100% recommended..

1
Richmond

Without Richard, things just aren’t the same.

1
Richmond

I made an appointment to get my ac repaired TWICE and they said they couldn’t service me when I arrive to the shop. I made these appointments a week prior and they did not even acknowledge my inconvenience. They said I have to come back another time for the second time. I suggest you call your customers when you can’t follow through with an appointment, I wasted around 40 miles today for nothing!

Edienne, Thank you for your feedback. We are very sorry that we were unable to take a look at your AC. We do value your time and apologize for letting you down. We get very busy at the end of the month and we did not have a phone number to contact you about rescheduling your appointment. We would love the opportunity to help you with your vehicle. Please make sure you leave us your contact information if you would allow us to help you in the future. Sincerely, The Virginia Automotive Team

- Richmond