5
Glen Allen

Wow, I am so lucky this place is near my job. Great prices, makes you feel valued, and great repair work. Give them a chance and you will understand!!!

5
Glen Allen

Knowledgeable staff. Great, fast service

Hey there, Jillian! We appreciate you leaving us a 5-star rating and look forward to seeing you again!

- Glen Allen
5
Glen Allen

Have always been professional, explained what was wrong, how it was fixed etc. Fair price. Good people.

5
Glen Allen

They've been so good to me over the years. I am so glad I found these guys. <3

5
Glen Allen

I had steam coming out of my hood, no heat, knocking noises, squeaking, the engine was riding rough, and coolant was leaking, so I knew I had problems. I suspected a water pump failure, and decided to call around to a few shops for a quote. The Lexus dealer threw out the highest bid, and the other two shops were close but VAS was the best price. On top of that, they work with the Costco Auto program which saves 15% on parts and service. They use NAPA parts which are high quality and well priced... good value. Through NAPA they also give you a 3 year/36,000 mile warranty on their work which is the best I've ever gotten from any shop. I got the car back in a day and it was running smooth and quietly purring like a brand new engine. The temperature gauge was actually slightly under the halfway point which I had never seen before, perhaps the effects of a new water pump, thermostat, serpentine belt, and coolant flush. So far, I'm very pleased with the work and the value of VAS, and I'll likely return for future repairs. Chris and Terry were very helpful and nice. I read on their website that Terry is a deacon at his church so I hoped they'd be honest folks. Everyone's goal is to find an honest and competent mechanic, and I think I've found mine. Thanks, guys!

Hi there, David! Wow! Thank you so much for your kind words and terrific feedback! You did have a lot of issues going on with your vehicle and we are so happy you brought it to us to help you. Oftentimes, taking your vehicle to the dealership will come with a high price tag, and we do pride ourselves on our competitive pricing and quality parts. We are lucky to have some of the most talented auto techs around and they are always available to answer any questions you may have or explain anything you don't understand. We are so happy we were able to get you back on the road in a safe and timely manner and truly appreciate your business. We are looking forward to your next visit!

- Glen Allen
5
Glen Allen

Really amazing service and a warm welcome. They took care of my jammed window, state inspection and other things that were wrong with my car at a very affordable price. The dealership would have charged me an arm and a leg. Glad I came here

5
Glen Allen

My experience here was fantastic. I am new to Virginia so I was a little worried about dealing with mechanics that I was unfamiliar with but after my visit I've found a new home for my car. All the work was explained. The office staff were very professional, polite and courteous in person and over the phone.

5
Glen Allen

What absolutely amazing people at this shop! There's nothing like starting your work day with a broken down car and realizing you're not going to work after all. My starter decided to quit on me this morning and these guys took care of me, making sure I had an appointment set up so I didn't have to wait. I had my vehicle towed here at 11am and by 4pm, I was driving it out of there. Which is awesome for a costly repair like that, same day, just dropping it off with little more than a phone call for notice. Of course, 3 days before payday, I couldn't afford the sudden bill dropped on my lap, so these gentleman also got me set up with an easy pay financing option, which is REALLY going to help me out once payday does hit. I seriously cannot thank these guys enough for their hard work and kindness. Thanks so much!

5
Glen Allen

7 a.m. appointment to get inspection/oil change. They took my vehicle promptly at 7 a.m., honored a coupon presented to them and allowed me to additionally add/pay for a fluid change. Got out around 8:15 a.m. which was early than anticipated. Friendly and knowledgeable staff. Felt I was treated with respect and appreciation.

5
Glen Allen

My transmission was replaced for my 2016 Nissan Rogue. I bought my rogue used and had no idea that I would need a new transmission, but once it was replaced I noticed that my car runs a lot better when I first purchased it. I am also very satisfied of the time frame and work performed and the expertise of Virginia Automotive Service.