Virginia Automotive Reviews Glen Allen Richmond

Excellence in everything they do! Virginia Automotive Service makes sure the repairs are done right not just for the short term, but for the long term too. And they'll give you a loaner car in the meantime.

Nice guys at the front desk. All requested services were completed in the estimated amount of time. No complaints!

I wasn't sure if they would be open on July 4th, I called on Sat the 2d, they were already closed though & I didn't leave a message. Had a call from Ed on Sunday! He had gone in to the shop, saw I'd called & returned my call to make sure everything was ok & that I wasn't having any problems-then told me to come on in Tues for my oil change! Oil change was done & I was out of there in no time. Thanks for the great customer service for the past 10 years or so!

Called on Friday Morning and asked if I could get an oil change. Jim said bring it in at 10:30 or 11 a.m. They were very busy that day (July 1st), but I was in and out in about 30 minutes. Now THAT'S service !!!!!!!!!!!!!!

Thanks so much for the first class service work on our car. We are planning a drive to Flordia soon and after having you check everything out for us before hand helps to insure us a good trip. Looking forward to you doing all our automotive service.Buzzy & Ginny Vaughan

Scheduled appt and truck was taken in on time. While truck was there a problem that could have caused me serious issues was identified and gave me options on what I could do to fix it.

I thought I would let you know that on the e-mail I just got from you, you have the license number for my 2000 GMC van as a KS tag. It is a VA tag JIMY MAC. Thanks for the good service you gave me in all the things that needed to be done for JIMY MAC.

I WAS PLEASED WITH MY LAST SERVICE AT VA. AUTOMOTIVE. THEY PERFORMED ALL REQUIRED SERVICES FOR ABOUT $74.00 AND DID NOT TRY TO SELL ME ON REBUILDING MY CAR TO IMPROVE THEY'RE SALES FOR THE MONTH.

Unlike some shops, Virginia Automotive will install your parts. In this case, I brought 2 Bilstein front shocks to be installed. I was there at 8:00 and got out at 10:00, exactly the estimated time. No compaints! I have been having work done at Virginia Automotive for a number of years. I also do some work myself, such as oil changes, so I am not clueless on what good auto care should look like.

ALL WENT SWELL AS USUAL.I GIVE IT 5 STARS