5
Glen Allen

Ed analyzed the transmission and fixed it correctly the first time. It works exactly as he said it would and I am completely satisfied. No excuses, trial and error or many unnecessary trips. Very well done, Ed.

4
Richmond

Had an appt and as soon as I arrived they took the car in and had it changed rapidly. They also let me know if there were any issues with the car that might need attention soon.

5
Richmond

They are always honest, dependable, and friendly. Every time I take one of my cars to them it comes back driving better than when it goes in. Plus the EPS option helps pay for the bigger expenses.

5
Richmond

As usual received great,fast & friendly service at Virginia Automotive. Advertisement in the mail & my first appointment a few years ago have made me a customer for life.

4
Richmond

Jim Byars and his team ROCK! They made a very tough day for me turn out really good, thank you!

5
Richmond

I have had 4 auto services to try to work on my Saab with very little success. In 2 days they fixed everything.A little pricey, I thought, but with a 91 Saab, what can you expect

4
Richmond

I was very pleased with their work. I had a flat tire on my way to work. I was greeted promptly at the door. My was taken back and checked out.I was told I needed a new tire and upon further inspection, it was discovered that I needed another one. I bought the one tire from them I wasn't able to get back to them to recieve the second tire but I did recieve one somewhere else. So. I'm glad I found out about the tires. I thank them for that.

5
Richmond

Great service and a friendly staff.

4
Richmond

I called that morning because my car wouldn't start. I was able to be seen within 10 mins of arriving at the shop. They were able to have my problem diagnosed (ended up being a bad battery only), and was able to get another one and put in quickly. I got to the shop about 8:30am - was out by 9:30am.Will definitely use this place again!

5
Richmond

They have provided me with great service. I took them a dealer estimate of work that needed to be done. They checked and was able to do more for less. Good warranty also.