4
Glen Allen

Not used to giving feedback - only return visits with additional issues. Thank you for taking my vehicle in at an early notice and returning it promptly. I was most comfortable in your explanation os the issues, and would highly recommend others to your repair shop.

5
Richmond

I was recommended by a friend to come to this place for my oil changes, inspections, etc. I have to say, they customer service I received was very good. The employees were very friendly and treated me with respect. Everyone did a very good job. I was able to get everything I needed done in a timely manner. I will just say keep up the good work.

4
Richmond

I get my oil changed here frequently, never have to wait a long time and they always let me know if they see something wrong.

5
Richmond

I called the day before for an early morning appointment for the following day and was granted exactly what I needed. I was in and out in a snap. I always love to get serviced there and will continue to support VA Automotive and refer my family and friends.

4
Richmond

good job getting my vehicle back to mequickly and efficiently done good customer service was provided to me as well tkswayne eason

4
Glen Allen

I went to VAS in Hopewell several years ago and I returned recently to have my car inspected. Excellent customer service, which you do not find anymore. I will recommend them to all my friends and will be a returning customer. Thanks for offering great service.

5
Richmond

My truck was taken in exactly at my appointment time. I had a problem with my A/C and it was a fan clutch. Further driving could have caused damage to my engine costing way more. I was very happy with the time they took to diagnose and the waiting area and restroom was spotless! I purchased a Car Care Club package and I will be saving a lot of money this year on my regular maintenance. The advisors were knowledgable and friendly. I will not be taking my vehicles anywhere else!

5
Richmond

I had a 9:00 am appointment on a Saturday to have a oil change and yearly car inspection. There were other customers coming in and I was very pleased that I was done by 10:00 am. Great Job!

4
Richmond

Service was exceptional; only complaint is that the oil change monitor was not reset.David Ellwanger741-1665

5
Richmond

Great folks. Great work. A++