Virginia Automotive Reviews Glen Allen Richmond

I called that morning because my car wouldn't start. I was able to be seen within 10 mins of arriving at the shop. They were able to have my problem diagnosed (ended up being a bad battery only), and was able to get another one and put in quickly. I got to the shop about 8:30am - was out by 9:30am.Will definitely use this place again!

They have provided me with great service. I took them a dealer estimate of work that needed to be done. They checked and was able to do more for less. Good warranty also.

As always, they are honest, quick, and timely. They don't do things to your car unless they really need done!

Not used to giving feedback - only return visits with additional issues. Thank you for taking my vehicle in at an early notice and returning it promptly. I was most comfortable in your explanation os the issues, and would highly recommend others to your repair shop.

I was recommended by a friend to come to this place for my oil changes, inspections, etc. I have to say, they customer service I received was very good. The employees were very friendly and treated me with respect. Everyone did a very good job. I was able to get everything I needed done in a timely manner. I will just say keep up the good work.

I get my oil changed here frequently, never have to wait a long time and they always let me know if they see something wrong.

I called the day before for an early morning appointment for the following day and was granted exactly what I needed. I was in and out in a snap. I always love to get serviced there and will continue to support VA Automotive and refer my family and friends.

good job getting my vehicle back to mequickly and efficiently done good customer service was provided to me as well tkswayne eason

I went to VAS in Hopewell several years ago and I returned recently to have my car inspected. Excellent customer service, which you do not find anymore. I will recommend them to all my friends and will be a returning customer. Thanks for offering great service.

My truck was taken in exactly at my appointment time. I had a problem with my A/C and it was a fan clutch. Further driving could have caused damage to my engine costing way more. I was very happy with the time they took to diagnose and the waiting area and restroom was spotless! I purchased a Car Care Club package and I will be saving a lot of money this year on my regular maintenance. The advisors were knowledgable and friendly. I will not be taking my vehicles anywhere else!