Glen Allen
New to the area, got a coupon in mail, thought I'd try it out, was only person in waiting room, called to see if appointment was needed was told bring on in, was there for a total of 1.5 hours for an oil change and inspection..I guess when u check everything in the whole car it can take that long just seems to be a little to long just looking for any problems to make money... max 20 min inspection and 20 oil change that's even slow... prolly will not be coming back, well have to 1 more time bc of a rejection sticker... only positive thing was manager was very nice
Thank you for your review. Sorry that it seemed to take too long to perform the service on your vehicle. We take our responsibility as a Virginia Inspection Station very seriously, and want to be sure that the vehicles being inspected are able to travel safely. We would rather take a little longer to ensure the car is safe than to rush and potentially miss something that could cause a dangerous situation. Thank you for your business!
- Glen Allen