2
Glen Allen

New to the area, got a coupon in mail, thought I'd try it out, was only person in waiting room, called to see if appointment was needed was told bring on in, was there for a total of 1.5 hours for an oil change and inspection..I guess when u check everything in the whole car it can take that long just seems to be a little to long just looking for any problems to make money... max 20 min inspection and 20 oil change that's even slow... prolly will not be coming back, well have to 1 more time bc of a rejection sticker... only positive thing was manager was very nice

Thank you for your review. Sorry that it seemed to take too long to perform the service on your vehicle. We take our responsibility as a Virginia Inspection Station very seriously, and want to be sure that the vehicles being inspected are able to travel safely. We would rather take a little longer to ensure the car is safe than to rush and potentially miss something that could cause a dangerous situation. Thank you for your business!

- Glen Allen
5
Glen Allen

This is the first time I have had an inspection done in this area. I had a 7am appointment. I was 1st and the inspector reviewed the vehicle completely. The only item found wrong was a marker light. The light was changed for a reasonable price. The inspector was courteous and friendly. The location has an area for customers set up with coffee and TV that is very comfortable. I will return and recommend this business to all.

Thank you for your review. We are very happy that your experience was satisfying. We look forward to being your service facility.

- Glen Allen
5
Richmond

Great service

Ms. Pearce, We want to Than You for allowing us to be of service to you on your PT Cruiser. We hope that you will call us again when you need us. Thank you again.

- Richmond
5
Glen Allen

Professional, courteous service! I'll definitely be back!

Thank You. We appreciate your business!

- Glen Allen
5
Richmond

Everything is excellent

Gerena, you are the BEST. Love seeing you. Thank you for allowing us to be of service to you.

- Richmond
4
Richmond

Well done.

Mr. Lewis, It is always our pleasure to be of service to you. Please call us anytime that we can be of help to you again in the future. Thank you.

- Richmond
5
Glen Allen

Everything was perfect the service was better than expected. I love the new place and the people were nice and very accomendating.

Thank You for your review. Please let us know if we are ever able to be of service.

- Glen Allen
5
Richmond

I had broke down from out of town, and noticed AAA sign and pulled in and was checked in . They informed what was wrong and how long it would take. I was on my way in less 1 1/2 . Very pleased with service.

Ms. Pearce, We would like to Thank You for allowing us to be of service to you. We are glad that you noticed the AAA sign and pulled into our shop for service. We pride ourselves in trying to help those that are traveling and get them back on the road as soon as possible. We hope that you had a good rest of your trip.

- Richmond
5
Glen Allen

Very courteous and professional. Was in and out in a jiffy

Thank You for your review. We appreciate your business and would like to be the place for all your auto service

- Glen Allen
4
Glen Allen

Great service. My oil change and tire rotation was done in 45 minutes while I waited. The waiting area was clean, there was coffee and snacks if desired. I used a coupon for the oil change so it was 42.00 out the door.

Thank you for your review. We would like to have you as a regular customer. Thank You!

- Glen Allen