5
Richmond

As usual received great,fast & friendly service at Virginia Automotive. Advertisement in the mail & my first appointment a few years ago have made me a customer for life.

4
Richmond

Jim Byars and his team ROCK! They made a very tough day for me turn out really good, thank you!

5
Richmond

I have had 4 auto services to try to work on my Saab with very little success. In 2 days they fixed everything.A little pricey, I thought, but with a 91 Saab, what can you expect

4
Richmond

I was very pleased with their work. I had a flat tire on my way to work. I was greeted promptly at the door. My was taken back and checked out.I was told I needed a new tire and upon further inspection, it was discovered that I needed another one. I bought the one tire from them I wasn't able to get back to them to recieve the second tire but I did recieve one somewhere else. So. I'm glad I found out about the tires. I thank them for that.

5
Richmond

Great service and a friendly staff.

4
Richmond

I called that morning because my car wouldn't start. I was able to be seen within 10 mins of arriving at the shop. They were able to have my problem diagnosed (ended up being a bad battery only), and was able to get another one and put in quickly. I got to the shop about 8:30am - was out by 9:30am.Will definitely use this place again!

5
Richmond

They have provided me with great service. I took them a dealer estimate of work that needed to be done. They checked and was able to do more for less. Good warranty also.

5
Richmond

As always, they are honest, quick, and timely. They don't do things to your car unless they really need done!

4
Glen Allen

Not used to giving feedback - only return visits with additional issues. Thank you for taking my vehicle in at an early notice and returning it promptly. I was most comfortable in your explanation os the issues, and would highly recommend others to your repair shop.

5
Richmond

I was recommended by a friend to come to this place for my oil changes, inspections, etc. I have to say, they customer service I received was very good. The employees were very friendly and treated me with respect. Everyone did a very good job. I was able to get everything I needed done in a timely manner. I will just say keep up the good work.