Virginia Automotive Reviews Glen Allen Richmond

Always great service. Professional. Best waiting area in town

Fast and friendly service. Will use this service center in the future.

I found the staff and the service very professional and courteous. They had diagnosed and corrected my air conditioning issue to my satisfaction. I'm very pleased with the great cart that was taken in serving my custom modded vehicle.

Quick service

Clean establishment. Everyone was very polite and accommodating. Went in for a car inspection with an appointment and was done so quick.

My regular mechanic had covid and my inspection sticker was past due, therefore I came into your shop. After your team reviewed my car, they determined that I had $3,600 worth of repairs that needed to be completed URGENTLY. I asked what needed fixed to pass inspection and that amount was $200. Your shop did the work so that I could pass inspection, but then I took my vehicle to my normal mechanic. He explained that most of the urgent things on your list had already been completed and that some of the items were "bogus". He also told me that he would not have charged me as much to fix the things you fixed. I will never return to your shop and I warn all women out there who are not knowledgeable that you are not to be trusted. Also, there was no parking and I had to park at another business.

Terry and his team got my 300k mile Toyota on the road again after it had a weird cooling system problem. Diagnosed and Problem solved a wiring harness issue, causing the electric fan not to turn on properly and bonus without having to replace the entire harness which saved me some $$. Very happy the technician figured out the best solution. Nice friendly folks. Highly recommend

Appreciate the explanation of what was done in terms of maintenance, expanded my knowledge base

It is a pleasure to take my vehicles to VA. Automotive. I have been with them for over 30 years and have never been disappointed with their service. Va. Automotive is like having a Family to service your vehicles. They are my Extended Family .

As always the owner of this business makes sure you are happy with the work his people do. I had front and rear brakes and rotors replaced for inspection due to rust issues (Michigan truck). They completed the work and had my truck back to me in less than a day. I had a gut feeling that the front brakes were not "right" about one month later. I took the truck back to them and they put it on the lift and removed both front tires to inspect the brakes. I had requested a phone call to look at the brakes while the truck was on the lift. The owner showed me my brakes and I immediately recognized that there were no issues as I do have some experience with disc brake replacement. Honesty of the highest degree in my book. I would recommend this establishment to anyone.