5
Richmond

Fast, courteous, helpful, and willing to go the extra mile to maintain their level of customer service.

Thank you for your kind words. Every business should know that our customers are what makes us suceed in this industry. We strive to maintain a happy customer base.

- Richmond
5
Richmond

great service. always taken care of by the good people at VA Automotive.

We want to Thank You Mr. Bader for allowing us to be of service to you. We enjoy seeing our regular customers whenever they are in need of our service.

- Richmond
5
Richmond

Prompt and Excellent service. Quality and thorough work.

Thank you Mr. Cox for once again being allowed to be of service to you. It is having long term customers like you that make us enjoy the work we do.

- Richmond
5
Glen Allen

I am always treated with excellent service and respect as a customer at V.A.The scheduling of my service is done quickly. I can always call, schedule an appointment and receive services either the next day or same day. The guys really take care of my 2012 Ford Escape.

5
Glen Allen

Professional; mindful of my time; was seen promptly at appointment time; great service!

4
Richmond

Great experience. Very knowledgeable and experienced mechanics.

Thank You Ms. Bynum for allowing us to be of service to you. Please call us whenever we can have the pleasure of being of service to you.

- Richmond
5
Glen Allen

Your employees are always so nice and truly appreciate the customers. The lobby welcomes both adults and children and having the t.v. on makes waiting enjoyable. Everytime I've chosen to wait it was for a very short time period and you always try to accomodate customers with appointments to fit into their schedule. Thanks for all you do!

4
Richmond

I was impressed with how professional and thorough the employees are. Also, the car care plan is great for saving money! Thanks. I would give 5 stars, but it took almost 3 hours, and I wasn't told about the rewards program until this time (my fourth time coming in).

Janae, we want to Thank You for allowing us to be of service to you and we are glad that you signed up for our Car Care Club. I am sorry we were late in telling you about the rewards program but we will make it up to you. Looking forward to being of wervice to you soon

- Richmond
5
Richmond

I have always received prompt, courteous, and dependable service. Employees are knowledgeable, friendly, and professional

Mr. Law, it is always our pleasure being of service to you. Please call us whenever we can be of assistance to you.

- Richmond
5
Richmond

on time , on price

It was our pleasure being of service to you. We look forward to being of service to you in the future.

- Richmond